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Worldwide Shipping Options Our Freight quoting department will do multiple quotes for shipping goods to get you the best price. Imperial does not do it's own deliveries. Shipping is arranged on behalf of our clients as a courtesy with all responsibility reverting to the purchaser once the goods have left the warehouse (EXW warehouse). As option Imperial can arrange an upgraded level of service. Some products like large or heavy columns are shipped directly from the factory to you to save handling, freight is always quoted and extra to the price
Freight Delivery Address cannot be re-directed to another address after the goods have left the warehouse Freight level of service cannot be upgraded once the goods have left the warehouse
Levels of Service Offered
1) IMPERIAL VIP Service For in-stock items only. Includes Air Shipping or Truck expedited direct drive - Rates upon Request
2) IMPERIAL PRIORITY For in stock items or priority manufactured goods. Rush delivery to local Fedex Terminal for the Ground level of service paid by the client
3) REGULAR Service Ground - See North America Fedex Schedules for Times, for goods under 8 Feet (2.4384 meters) Truck - For goods over 8 Feet (2.4384 meters) or larger crated goods Trucking companies charge extra for Residential deliveries, tailgate service, out of range deliveries Ship (Boat) Service: Usually to closest port
We Arrange Shipping on your behalf to... NAFTA COUNTRIES: USA CANADA MEXICO FREE TRADE: CHILE UNITED KINGDOM & IRELAND CARIBBEAN, JAPAN & SE ASIA, AUSTRALIA & NEW ZEALAND, EUROPEAN UNION CENTRAL & SOUTH AMERICA, MIDDLE EAST, SOUTH AFRICA
We Arrange Shipping From: Product shipping origin depends on inventory levels / least expensive freight options USA: mostly from New York: 2215 Kenmore Ave Ste 100, Buffalo New York 14207 Canada: mostly from Toronto: 442 Brimley Rd # 14 Toronto ON M1J-1A1 Europe: from Eastern USA and Canada Caribbean: from Miami or Halifax Far East: from western USA or Canada (Vancouver) Factory Direct: mostly for larger goods where the factory is closer than NY or Toronto Factory Direct: PolyComposite Columns, Royal-PVC Columns, Filament Wound Columns
IMPORTANT STUFF: 1) All Freight rates quoted include freight Insurance 2) All Local Taxes, Import Duties are the responsibility of the Client 3) EXW our Facility or Manufacturing: Freight paid on behalf of the client. When the carrier takes the goods all risk reverts to the purchaser. Freight claims are with the freight carrier loss or damage must be declared on the bill of lading and made within 8 working days for claims to be valid with the freight carrier. 4) if the freight conditions change, client is responsible for all additional freight and or storage fees. See Terms & Conditions for further notes: Click here for Selling Policies
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