All freight is shipped with freight insurance against damage during
transport.
Photographs are taken of the goods, the number of goods, the packaging
with
measurements
Freight
Claims for Goods Damaged or Lost in Transit:
All sales are EXW
warehouse.
All
items are inspected & photographed prior to shipping.
When
the carrier accepts product, all risk reverts to the purchaser.
Imperial
is not responsible for any damage that incurs in transit, concealed or
otherwise
or delays caused by the carrier.
All
goods should be unpacked and inspected immediately upon receipt.
Any
and all
damages
should be noted on the Bill of Lading when product
is
delivered. If the client
gives
the transportation company a clear receipt
for
goods received that have been damaged
or
lost in transit, the client does
so at
their own risk and expense.
All
claims are with the freight carrier not Imperial.
For
most freight carriers, claims must be made within 8 working days.
If
an order is refused, all transit & storage fees are the responsibility
of
the client.
All
charges from the carrier will be immediately charged to the client's
credit card for the
duration
of the storage.