All freight is shipped with freight insurance against damage during
Photographs are taken of the goods, the number of goods, the packaging
Claims for Goods Damaged or Lost in Transit:
All sales are EXW
items are inspected & photographed prior to shipping
the carrier accepts product, all risk reverts to the purchaser
is not responsible for any damage that incurs in transit, concealed or otherwise
by the carrier.
goods should be unpacked and inspected immediately upon receipt.
be noted on the Bill of Lading when product is
delivered. If the client gives
company a clear receipt for
goods received that have been damaged or
lost in transit, the client
does so at
their own risk and expense.
claims are with the freight carrier not Imperial
most freight carriers, claims must be made within 8 working days.
an order is refused, all transit & storage fees are the responsibility of
charges from the carrier will be immediately charged to the client's
credit card for the
of the storage.